Technical Services

The Board Sales Technical Service team offers a variety of services in support of the operational needs of our customers, that include:

• Technical Support  - On-site assistance with corrugating and printing issues, paper grade selections or increasing production efficiencies using Smurfit-Stone products
• Education – Proactive consulting services consisting of in-plant audits, hands-on training and modular seminars related to corrugating and printing
• Product Testing – Laboratory testing designed to improve current products and develop new products in support of customers’ needs
• Claims Processing – On-line claims submission, tracking and resolution through a centralized claims center
• Technical Bulletins – Period technical updates providing valuable insights and tips on topics related to corrugating, printing and paper specifications
  

 

These services are led and implemented by a team of experts that cover every aspect of corrugating, printing and papermaking. To contact the Technical Services Team, please refer to the "Contact Us" section of this site.